Saturday, December 19, 2009

Reflections

Embracing change. While it sounds good and it makes you feel good inside, why is it that some feel like it's a knife in the gut? It sometimes comes off as a shock and if it doesn't benefit the individual they become resistent.

This has everything to do with communication. No matter how you want to turn it around, flip it, break it a part.....is has to do with communication. 

Leaders make decisions because that's what they are paid to do, right? Who cares about the folks on the ground! What do they know? Why should I care? Because a happy worker is a productive worker. Before changing elements in their environment, maybe you should consult them? Ask them their opinions. You never know what kind of ideas they may have on improving processes and the general tone/culture of the workplace.

Think about the implications of a disgruntled employee. The may deliberately sabatoge you and your business, they become unproductive and reducing the quality of your product or service. They may even leave. How much will it cost to replace this employee? How much money are you loosing with that position being vacant? What kind of skills or knowledge do they have, are they critical or transferable? Have they been transferred?

If we think about the implications of our lack of communication, maybe we will rethink not sharing information with others.

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